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24000091142
How to Access Oncourse
To access the OnCourse Application, please follow these steps:
Ensure Not to Connect to VPN: M
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How to change your Oncourse Password
How to change your Oncourse Password by using Office 365- Self Service Password Reset.
Note: Onco
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How to Add a New Service in Oncourse
How to add a new service for a client in Oncourse:
You will need to gather the service code(s)
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24000091206
How to Fix Blank Clearances in Oncourse
Clearances are showing up blank in Oncourse
Navigate to the Employee's information screen and se
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How to Add a New Company in Oncourse V2
How to create a new company in Oncourse:
Reach out to Oncourse.support@workcare.com with the new
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Trouble with Unprocessed Documents in Oncourse
Trouble with Unprocessed documents
Unprocessed documents are low Reach out to Oncourse.support@
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24000091332
How to Request for a New Report in Oncourse
Need a new report created
Please reach out to Analytics.support@workcare.com.
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24000091333
Unable to Access a Report in Oncourse
Unable to access a report in Oncourse
Be sure that you are connected to the VPN and then try to
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24000091335
Unable to Create a Clearance in Oncourse
Not able to create a clearance in Oncourse for a visit
After navigating to the visit via “find
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24000091336
Unable to Edit a DOT Card in Oncourse
Unable to edit a DOT card in Oncourse
If you are not able to save any edits for a DOT in Oncourse