Unable to Create a Clearance in Oncourse

Not able to create a clearance in Oncourse for a visit

After navigating to the visit via “find visit” you will want to “refresh” the service first
1. Go to “Services”
2. Remove or uncheck the service/exam and then reselect it
3. Go to step 3 “Enter Medical Results” and see if the results are there now to complete
4. If they are not please contact Oncourse.support@workcare.com
If you are able to enter results but the clearance is not able to be selected please contact Oncourse.support@workcare.com

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