How to Change WL3 non WorkCare Email (FBA) Password
To change your WorkLink3 (WL3) password for a non-WorkCare email (Form Based Account - FBA), please follow these steps:
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Open Edge Browser:
- Launch your Edge browser on your computer.
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Navigate to WorkCare Managed Bookmarks:
- On the Edge Favorites Bar, select "WorkCare Managed Bookmarks."
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Select Applications:
- Within "WorkCare Managed Bookmarks," choose the "Applications" option.
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Access WL3:
- Click on the WL3 Icon within the "Applications" section.
This will display the following URL on your screen:
https://wl3.workcare.com/
5. Login Credentials to WL3 for users with Non WorkCare Email/username (Form Based Accounts):
- If you have a FBA Account in WL3 that your username or email is not WorkCare System username or email, please enter your assigned email/username and the moment you click on password field, the “Answer Security Question” screen will be displayed.
- Enter your answer for your security question and your assigned “Site key and Password Validation” screen will be displayed.
6. Define New Password:
On “Site key and Password Validation” screen, clink on Forget password? Link.
- You need to answer your Security question on “Forgot Password - Answer Question” screen.
- Enter a new password base on Password below Requirements and click “Continue” button on “Forgot Password - Setup Password” screen.
- 6 to 14 characters long
- Contain both upper-case and lower-case letters
- Contain a number
- Contain a symbol
- Not be the same as the username
- Match Confirm Password field
7. Troubleshooting:
- Ensure you are connected to the internet and have a stable connection.
- If you encounter issues accessing specific functions within the application, consider opening a support ticket for further assistance.