How to Change Leave Administration WorkCare Email (AD) Password

To change your Leave Administration password for your WorkCare email (Active Directory - AD), you can use the Office 365 Self Service Password Reset. Here are the steps you need to follow:

Access to Office 365:

Access Office 365 by going to https://www.office.com/.
Click on Sign in.
Click on Can’t access your account? and select Work or school account.

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Choose I forgot my password (to reset your network password)

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Enter your WorkCare email address and complete the captcha challenge.

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2. Complete the two verification steps:

Follow the prompts to complete the two verification steps to reset your network password/account. This might involve using your registered phone or authenticator app.

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3. Define New Password:

If you selected, I forgot my password on step 1, you would see the following screen.
Enter a new password. Ensure it is at least 8 characters long and includes a number, an upper-case letter, a lower-case letter and a special character.

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4. Troubleshooting:

Ensure you are connected to the internet and have a stable connection.
If you encounter issues accessing specific functions within the application, consider opening a support ticket for further assistance.