How to Edit Existing Client records in OHM
To Edit existing Client records, you may need to follow specific steps:
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Open Edge Browser:
- Launch your Edge browser on your computer.
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Navigate to WorkCare Managed Bookmarks:
- On the Edge Favorites Bar, select "WorkCare Managed Bookmarks."
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Select Applications:
- Within "WorkCare Managed Bookmarks," choose the "Applications" option.
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Access OHM:
5. Login Credentials:
- Login to OHMWEB application with your OHM username and OHM password.
- Note: The OHM Password is NOT connected to your WorkCare email Active Directory (AD) account, so it may differ from your system password.
6. Navigate to Client screen:
- Click on Medical Module on OHMWEB Toolbar and then select Client option from bottom Menu Bar.
7. Edit Existing Client:
- Click on “Find” button when you want to search existing clients.
- Open the client record that you want to update.
- Edit the necessary information to this record.
- Click on the “Save" button to save your changes.
8. Troubleshooting:
- Ensure you are connected to the internet and have a stable connection.
- If you encounter issues accessing specific functions within the application, consider opening a support ticket for further assistance.